Relationship and change. Living through change. Reactions which occur to the different types of organizational change? What messages we need to spread during the process of change and what communication channels to use? These and many other questions are nagging every manager implementing change in their organisation, however we most often feel stranded in void without clear answers which could make us feel confident in what we do.
After the session you will be able to:
- Identify main reactions to change and factors influencing them;
- Identify the role of communication in the process of managing reactions to change;
- Apply relevant change communication measures